At Mpart Benefits Inc, we know that communication leads to community. Not only do we deliver insurance product, but we also provide counselors to communicate the benefit offering.
Benefits Communication
Mpart’s mission is to open the lines of communication when it comes to an employee's benefits package.
We do things a little bit differently
Most companies don’t have the staff on hand to communicate the full power of their benefits package. We use enrollment as an opportunity to open the lines of communication with employees about their benefits. After talking with us, employees have a better understanding and appreciation of what they already receive from their employer. As a result, they are better equipped to identify and fill any gaps in their coverage based on their needs.
employee-centered approach
We ensure that employees have multiple lines of communication to turn to during open enrollment. Our belief is that good benefits communication leads to a better appreciation of benefits and, in turn, a higher employee retention. Life gets a little easier when Mpart becomes an extension of your HR department.
Our communications Process
Group meeting — We educate employees on their benefits with a group presentation. This is where we start the conversation and give employees time to ask questions.
Face-to-face — This is where we help employees identify their individual needs and tailor a package that suits them and their family.
Confirmation Statements — After the face-to-face, every employee walks away with a physical document explaining their benefits for the year.
Call Center & Website — During open enrollment, employees have the option to phone our call center or visit their benefits portal to ask questions and adjust their selections.
“The bilingual enrollment team enables our agency to offer comprehensive benefit explanations in English and Spanish. Employers appreciate the 1-to-1 sessions benefit counselors provide for their employees. All of these enrollment solutions have been extremely valuable for our company and our clients.”